Can we shopping without being a member?

Yes. You don't have to be a member to shop on our website. It's possible to shop without being a member.

What is the best way to reach out to products?

You can search it on our website searching section, only you have to do is write the name of product which one is you like is enough to search button. This way you can reach out to product which you like. 

 I ordered my shoes, What should I do now?

In our orders is taken by Western Union, Credit Card and Debit Cards on our system.
1) If you have ordered with by Western Union, you have to send your receipt to our +908508880012 whatsapp number.
2) If you have ordered with your credit card, you don't have to do anything. The system is going to send a e-mail to your mail address about your product.

 What are the delivery ways?

All products which you have ordered will be delivery to DHL Cargo in 3 days. You can have the products in 5 days.

Do I have to give my credit card informations to shop on your website?

In our orders is taken by Western Union, Credit Card and Debit Cards on our system.

We are giving %100 safety shopping system with 128bit Secure Socket Layer system.Nobody can reach and see your payment informations. When you have order with your credit card, system is locking your card numbers and then send to the bank. It's impossible to view and reach your card informations by third part.

Is there a return of my product?

Unfortunately, we do not offer returns or exchanges for orders placed from abroad. However, if our valued customer plans to visit Turkey in the near future, we can assist with exchanges within 30 business days.

Please note, we reserve the right to reject returns showing signs of wear - therefore, we kindly ask you to try on your item(s) indoors on a soft and gentle surface. All item(s) must be returned in an unmarked condition in their original packaging.

What should you pay attention to when receiving your order?

An important point to consider when receiving orders from abroad is that our company is not responsible for any issues that may arise during the shipping process for orders placed with courier companies other than our delivery partner, DHL Express. Furthermore, please note that our products are never shipped without proper packaging.

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